7 Ways to Solicit Customer Feedback

1. Walk the floor and stay visible (touch tables).
2. Provide incentives to your servers to communicate any problems.
3. Randomly check tables.
4. Greet every table.
5. Conduct preshift meetings to keep staff informed and to troubleshoot issues.
6. Talk to customers in order to solicit feedback.
7. Ask your servers how they are doing and if they need any help.